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How to disable OST file?

Many a times, we wish to disable an OST file. The reason behind disabling the OST file may be that the requirement for that particular OST file is not there and therefore, we wish to disable the OST file. Here are the steps that you can use to disable OST file:

  1. Synchronize your OST from the Offline Folders to the Server folders. Follow one of the following processes to do so:
    1. To synchronize a particular folder, select the Tools menu » Send/Receive and then click the required folder OR
    2. To synchronize all the folders that you have set for offline use, select the Tools menu » Send/Receive and click the Send/Receive All option
    3. To synchronize a Send/Receive group of folders, select the Tools menu » Send/Receive and click the name of the Send/Receive group
  2. After synchronizing the changes, go to Tools menu, click Email Accounts, click View or change existing email accounts and click on the Next button:
  3. In the list, click Microsoft Exchange Server and then click Change.
  4. Click the More Settings option.
  5. Click the Advanced tab:

    Then click Offline Folder file settings:
  6. Click the Disable Offline Use button.

This will let you disable the Offline Folders file (OST). If you had setup working offline and specified Outlook to prompt you whether you want to work online or offline, then you must change the settings now:

  1. On the Tools Menu » click Email Accounts » select View or change existing email accounts » Next » MS Exchange Server and then click Change.
  2. Click the More Settings button and then click the General tab.
  3. Under the When Starting option, select Automatically detect connection state option.

Knowledge Tablet - To permanently remove the OST file from your computer, you need to delete the OST file.

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